Blox Multi-Factor Authentication (MFA)

Quick Start Guide

A simple step-by-step guide for setting up and using MFA in Blox



What MFA is

Multi-Factor Authentication (MFA) adds an extra layer of security to your Blox account. After

entering your email and password, you will also enter a one-time code from an authenticator app such as Google Authenticator or Microsoft Authenticator.



When you will see MFA

  • If your organisation has MFA enforced, Blox will ask you to set it up the next time you sign in.
  • If MFA is not required for your organisation, your normal login flow will stay the same.

Before you begin

  • Install an authenticator app on your phone, such as Google Authenticator or Microsoft Authenticator.
  • Make sure you can sign in to Blox with your email and password.
  • Keep your phone with you during setup.

First-time MFA setup

  • Sign in to Blox with your email address and password.
  • If MFA is required for your organisation, you will be taken to the MFA setup screen.
  • Open your authenticator app and scan the QR code shown in Blox. If needed, you can also enter the setup key manually.
  • Your authenticator app will generate a 6-digit code.
  • Enter that code in Blox to verify setup.
  • Once the code is verified, MFA is enabled for your account and you can continue into Blox.

What happens next: After setup is complete, you will use your authenticator code each time you sign in.



How to sign in after MFA is enabled

  • Enter your email address and password as usual.
  • When prompted, open your authenticator app.
  • Enter the current 6-digit code shown in the app.
  • If the code is correct, you will be signed in.

Common messages you may see

  • Invalid code – The code entered is incorrect. Wait for the app to generate a new code and try again.
  • Expired code – The code has timed out. Use the latest code currently shown in your authenticator app.
  • MFA required but not configured – Your organisation requires MFA and setup must be completed before access is granted.

Tips for a smooth setup

  • Enter the code exactly as shown in your authenticator app.
  • Authenticator codes refresh every few seconds, so use the newest code if one expires.
  • If you close setup before verification is complete, sign in again and finish the MFA steps.
  • If you change or lose your phone, contact your Blox administrator or support team for help.

Frequently asked questions

  • Do I need MFA if my organisation does not enforce it?

    No. If MFA is not enabled for your organisation, your existing login flow remains unchanged.


  • Will MFA affect my normal Blox access?
  • Only during sign-in. Once you verify successfully, you can use Blox as normal.

  • Does Blox support SMS or email codes?

    The current launch supports authenticator-app codes (TOTP).



Need help?

If you run into any issues during setup or sign-in, please contact your Blox administrator or your Blox support contact.